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Post by Jae on Apr 9, 2016 17:01:03 GMT -5
Jae I honestly have no idea how to tell that. Like Patjade said, you could check pets. Alternatively, you just go to your sides' userlookups. Edited in light of new information: Maybe you just mistyped your sides' UNs in a panic? It happens. I can't think of any reason why active accounts would suddenly 'not exist' in the system other than a mistype on your end or a glitch on TNT's.
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Post by Shinko on Apr 9, 2016 17:18:03 GMT -5
Alright, I could've sworn I copy-pasted the usernames from the lookups directly and it didn't work, but I just tried again and it did. So I got all my accounts back now. Changed the passwords so they're all something different so I don't lose them en masse again like that, and hoping I don't lose the paper I wrote them all down on again like I did last time I got security paranoid and ended up being locked out of two of my older side accounts forever because of it.
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Post by Patjade on Apr 9, 2016 17:23:43 GMT -5
Alright, I could've sworn I copy-pasted the usernames from the lookups directly and it didn't work, but I just tried again and it did. So I got all my accounts back now. Changed the passwords so they're all something different so I don't lose them en masse again like that, and hoping I don't lose the paper I wrote them all down on again like I did last time I got security paranoid and ended up being locked out of two of my older side accounts forever because of it. Make a text file and keep a copy in a special spot in your docs and a copy on a USB drive where you store important documents.
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Post by Jae on Apr 9, 2016 18:06:18 GMT -5
Better yet, if you wrote it down, maybe start a binder or folder with important papers and keep it somewhere that you know where it is, but it isn't likely to get misplaced, like in a desk or on a bookshelf or something.
I'm glad it was just a simple error and you were able to get everything back ^^
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Post by Bianca <3 on Apr 15, 2016 7:21:05 GMT -5
I FINALLY GOT MY ACCOUNT BACK THIS MORNING! Happy, happy day!
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Post by Carolyn on Apr 15, 2016 11:09:38 GMT -5
I FINALLY GOT MY ACCOUNT BACK THIS MORNING! Happy, happy day! YAAAAAY! I'm so happy for you! <3
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Post by Rabbit ♠ on Apr 15, 2016 11:37:56 GMT -5
I FINALLY GOT MY ACCOUNT BACK THIS MORNING! Happy, happy day! That is amazing! Woohoo! *sets off confetti cannons*
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Post by Duke Pikachu on Apr 15, 2016 12:08:34 GMT -5
I FINALLY GOT MY ACCOUNT BACK THIS MORNING! Happy, happy day! WOOT! Congrats! Now you can show AAA and Abigail what for!
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Post by doctortomoe on Apr 18, 2016 19:43:28 GMT -5
Whelp, now it's hit me. I've been logged out and my password has been changed.
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Post by Jae on Apr 18, 2016 20:29:42 GMT -5
Whelp, now it's hit me. I've been logged out and my password has been changed. Oh no D: If the rest of the thread is to be believed, just submit as much as you can including your original email address. Also, if you think you got hit by purchasing from a shady user shop, mention that in your ticket because I've seen the support staff is trying to return those accounts ASAP. I'm so sorry
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Post by doctortomoe on Apr 18, 2016 20:39:45 GMT -5
I had to e-mail support because trying to get a ticket just leads to a blank white screen.
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Post by doctortomoe on Apr 18, 2016 21:14:24 GMT -5
Okay, that worked out well. I managed to get my password changed.
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Post by Bianca <3 on Apr 18, 2016 21:21:47 GMT -5
Okay, that worked out well. I managed to get my password changed. Yay! I'm glad it worked out. What really held me up was that I could not remember my original email account. But if you have it, I think they can fix it for you quickly.
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Post by doctortomoe on Apr 18, 2016 21:34:49 GMT -5
Yeah, I've made sure to change my password now.
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Post by Duke Pikachu on Apr 18, 2016 22:14:12 GMT -5
I'm just wondering what's going on. Is whoever doing this have a list that they're going down? is it that people are getting CGed and not noticing where?
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