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Post by doctortomoe on Sept 5, 2020 14:20:07 GMT -5
So yesterday I was playing a Sakamet Solitare game, and suddenly got this notice. Access Denied www.neopets.com is using a security service for protection against online attacks. An action has triggered the service and blocked your request. Please try again in a few minutes. If the issue persist, please contact the site owner for further assistance. It's still blocking me this afternoon. What's going on?
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Post by Twillie on Sept 5, 2020 15:57:40 GMT -5
I'm getting the same thing (it started for me last night too), and yeah I have no idea what's going on either o.o
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Post by Ian Wolf-Park on Sept 5, 2020 17:28:42 GMT -5
Just curious, is it a particular portion of the site or is the entire site that you cannot access?
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Post by Twillie on Sept 5, 2020 17:35:49 GMT -5
For me at least, it's any part of the site I try to go on. Main page, dailies, pet pages, the NT, it all leads to the StackPath error.
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Post by doctortomoe on Sept 5, 2020 18:05:31 GMT -5
Yeah, whole site for me as well. Been like this for over 14 hours now.
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Post by Ian Wolf-Park on Sept 5, 2020 18:09:19 GMT -5
Hmm, these are the likely scenarios that I can think of:
1. A connection issue between the site and you/the host (sort of like how the NTWF uses CloudFlare as as host, if I remember correctly) 2. Browser issue (unlikely, as it looks to be isolated to just Neo, base on the info given)
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Post by June Scarlet on Sept 5, 2020 19:03:51 GMT -5
It's been affecting other Neopets users, there's been chatter about it here: www.jellyneo.net/?comments=13563And on JN Discord. It seems the solution is to clear your cache, if I remember correctly.
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Post by Twillie on Sept 5, 2020 19:19:21 GMT -5
Clearing cache worked for me!
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Post by doctortomoe on Sept 5, 2020 19:30:36 GMT -5
How do you do a cache clear?
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Post by Twillie on Sept 5, 2020 19:48:14 GMT -5
Might depend on the browser you're using; for me, I just looked up how to clear cache for Chrome and got instructions from there.
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Post by doctortomoe on Sept 5, 2020 20:00:33 GMT -5
That seemed to do it.
How annoying.
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Post by Twillie on Sept 6, 2020 21:59:16 GMT -5
Stack Path came back today, so I had to clear my cache again xP Hopefully this doesn't have to turn into a daily routine...
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Post by doctortomoe on Sept 7, 2020 0:48:51 GMT -5
Checking around the boards, it seems to come up most often when refreshing around the same area.
Which is why it hit me when I was playing Sakamet Solitare.
Others were price checking on the shop wiz and more were refreshing.
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