How to transfer paint brush closet items

[Neoco]

I just transferred one of my pets from my side to my main. For some reason, the paint brush accessories I had on that pet were not transferred along with her. My closet also says that I'm not able to remove these accessories from my closet as well. Does anyone know how to transfer these items? I'm pretty sure they were supposed to be transferred along with my pet

[Ian Wolf-Park]

What colour was your pet and what were the accessories? In most cases, if a pet is painted a different colour than the accessories, they will not transfer.

[Neoco]

My pet was painted Faerie and the accessories were from Royal Girl, Desert and Pirate. Are these accessories part of the non-tradeable items they described? Am I going to have to submit a ticket to get these items transferred?

[June Scarlet]

You can only transfer the paint brush items that match the current color, in your case, only Faerie clothes. See the subheading "What Items Are Transferred" in this article:

www.jellyneo.net/?go=pound#transfer

This part might be a bit confusing... If you transfer a pet, wearables can be transferred over to the new account (excluding NC Mall items, which cannot leave your account unless you use a gift box to send an item to another user), including any paint brush items your pet is wearing. But only one set of paint brush items will be transferred - the ones that match the pet's current paint job.

For example, if you had a Plushie Poogle that was wearing Pirate Poogle clothes (the eye patch and the stripey shirt) and you tried to transfer them, the clothes would not be transferred because Neopets doesn't recognise them as being part of the pet's current colour and so they would be taken off and put back into your closet. If, however, you had a Pirate Techo that was still wearing his little grass skirt from when he used to be an Island Techo, any of the pirate clothing he was wearing would be transferred along with him, but any clothing from past paint jobs would not and would be returned to your closet instead.

Even if you remove your pet's current paint brush clothing and leave them in your closet, they would still be transferred along with the pet. This may not be readily apparent in the pet's picture during transfer. Battledome weapons will not be transferred over but any petpet attached will be.

[Reiqua]

I don't think they'd do it if you submit a ticket.
I think the only way to move a royalgirl accessory between accounts is on a royalgirl pet through safe transfer. TNT made it that way on purpose, so I don't think they'd do it if you put in a ticket...
(Feel free to correct me anyone)

[Neoco]

Great. I bought the Desert and Royal paint brushes specifically for those items. So basically, I lost a little less than 5M simply because I painted my pet on the wrong account.

Seriously, there's gotta be a way for me to get those items onto my main account. Why are they so restrictive on pb items?

[Reiqua]

What species was your pet?
You could look out for a pet of the same species/colour in the pound (which would be unclothed) and then use it to transfer those items across.
Of course it would be a slow process as you'd have to look out for the right pets and you only get a certain number of safe transfers each month...

[Shinko]

Jan 15, 2017 14:26:20 GMT -5 Neoco said:

Seriously, there's gotta be a way for me to get those items onto my main account. Why are they so restrictive on pb items?

To keep people from being able to sell them. If it were easy to move paintbrush clothes between accounts, they could be sold for massive amounts of money to people who want cross-paint jobs.

[Neoco]

Jan 15, 2017 15:39:14 GMT -5 Reiqua said:

What species was your pet?
You could look out for a pet of the same species/colour in the pound (which would be unclothed) and then use it to transfer those items across.
Of course it would be a slow process as you'd have to look out for the right pets and you only get a certain number of safe transfers each month...

Won't have any luck there. She's a Draik. And I doubt I'm going to find Desert, Royal Girl and Pirate painted pets in the pound

[Jae]

For Desert and Pirate at least, you could try asking labbers. A lot of them gripe about their closets being too full with PB clothes, and are usually willing to give those to people when they can. Draik isn't a super popular species to lab, but if you know someone who is zapping a Draik, you could explain the situation and see if they'll keep an eye out for Desert or Pirate for you (just be sure to paint it before sending it back or you'll wind up in the same situation). For Royal, you're probably just going to have to spring for another Royal PB.

[Neoco]

Thanks for the advice but I don't know anyone who currently uses the lab ray. What I'll probably have to do is buy the Pirate, Desert, Royal and Faerie paint brushes all over again. I wasted 5M and I'll have to spend about 7M if I want the items on my main account. All because I painted my pet on the wrong account



I even tried to send a ticket to the neopets team to explain the situation to them. But they didn't grant my request. They did not even respond to explain why they wouldn't do it (or at least, they didn't post that response on the ticket itself). This is incredibly upsetting and frustrating