|
|
Post by doctortomoe on Mar 29, 2013 1:54:58 GMT -5
Okay, so I got logged out of my account, and when I tried to log back in, it said that my password wasn't valid. When I tried to get my password reset, the password reset program wasn't working.
What should I do?
|
|
|
|
Post by Gelquie on Mar 29, 2013 2:07:25 GMT -5
I had this problem happen to me for a while before I decided to try to correct it. (I thought I was hacked too. Turned out I wasn't.) I'd send in a ticket to TNT explaining your problem and as much information about your account as possible.
That's what worked for me anyway. Not sure what to do if that doesn't work.
|
|
|
|
Post by doctortomoe on Mar 29, 2013 2:18:23 GMT -5
Alright, I've sent in a ticket. I really hope no one hacked into my account. I worked so hard over the years for it x.x
|
|
|
|
Post by doctortomoe on Mar 29, 2013 2:20:01 GMT -5
Okay, it just logged me back in. I got some weird message about some system log in error.
I'm still really nervous.
|
|
|
|
Post by doctortomoe on Mar 29, 2013 2:24:20 GMT -5
Single Sign On Error
Single Sign On failed. This may indicate a misconfiguration of Single Sign On. Contact your Parature administrator
This was the error I got when I got logged back in. I have no idea what this is or what it means.
|
|
|
|
Post by doctortomoe on Mar 29, 2013 4:00:50 GMT -5
Okay, after checking around, apparently there was some problem with the log in system and password recognition. I guess I wasn't hacked then. Sorry for the alarm!
That's going to be a strange ticket.
|
|
|
|
Post by DanDan on Mar 29, 2013 9:40:30 GMT -5
If you don't want TNT to read your ticket, since the problem has been already solved, you can simply close it. And it's good to hear it was just a mistake, and you haven't been hacked.  |
|
